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This is a lengthy review because I can’t say enough about this business! Thanks so much Jeff and Tricia for helping us choose our beautiful new Fireplace Xtraordinaire. You made it so easy, and your cost estimate was careful and complete so there were no surprises! When installation day arrived, the crew was delayed on another job, and we couldn’t believe it when we got a call from the store letting us know they would be four minutes late. Kenny, Carl and Robert were extremely professional, quick and courteous. They left the room spotless, which we appreciated. They made sure we were happy with the results, and spent time explaining how to operate everything. The free install promotion allowed us to do several upgrades. The experience with this family owned business was so wonderful, we decided to hire Jeff’s son Isaac to create a beautiful tile surround which finished everything up beautifully. Top notch — start to finish. Thanks!
We purchase a Coast Swim Spa a few years ago and shortly after which my distributor was dropped by Coast. We’ve had issues with our Coast Spa and Quality Stove and Spa stepped up to the plate and performed outstanding customer service, even though we did NOT purchase the spa from them. We’d definitely go to them for our next spa. I’d highly recommend Quality Stove and Spa to anyone looking for good friendly old fashion customer service.
We’ve had our new gas fireplace for a couple weeks now and love it! Highly recommend Quality Stoves!
I purchased a spa and I couldn’t be more pleased. The delivery was flawless and the service since then has been above and beyond. Phil and his team are great! Great experience.
I had my wood stove installed today and the guys who came and installed were awesome. They were fast, professional, knowledgeable and friendly… kudos guys! I highly recommend Quality Stoves and Home Furnishings in Post Falls, Idaho for all your stove needs. They have great pricing, knowledgeable staff and installers. Thanks again.
Ken was my tech to check my gas fireplace upstairs and he let me know it was just a valve in the wrong place that prevented me from lighting it. He cleaned it out, started it up, and proceeded to explain why I need to leave the glass doors open from now on when it is lit. He also looked at my Kuma wood stove downstairs because I could not move the damper rod, which I found out is the catalytic converter rod. It took him over an hour to get it out. He was very helpful explaining my stove has a lifetime guarantee for parts, so I will get it fixed and he will be back to install the part. I will now have two running fireplaces this winter thanks to Ken!!
Ken just cleaned my pellet stove. He cleaned every part of the stove and was very polite. He answered my questions and made sure the stove was working before he left. I highly recommend Quality Stoves and Ken.
Quality Stoves — thumbs up to all of you! From sales to installation, everyone I dealt with was fantastic. I have an old brick fireplace with an insert that was 20+ years old. I was in much need of an updated model. This morning Robert installed my new gas fireplace insert and I just love it. Thank you and yes I would highly recommend them.
We are very pleased with the service we received from Ken at Quality Stoves & Spas. Professional and very knowledgable. He had our fireplace back up and running, looking better than new! Great service and they know fireplaces! A+++
Great experience! Knowledgeable and very friendly. We purchased a Kuma Aspen and we’re loving it.
My Weber Barbecue was delivered and assembled by Kenny. He did a great job and was helpful explaining how things work as he assembled it, glad I watched!
I had big dreams for my family room and Quality Stoves helped every one come true! They had the best framers, rock experts, and electrical staff ever! Quality job and quality people! I couldn’t be happier!!! Go talk to Phillip at Quality stoves! They arranged every step and communication was excellent! Smiling right now and enjoying my new fireplace and family room!
We purchased a Berkshire stove for our basement enjoyment 15 yrs ago from Quality Stoves. I was recently experiencing igniter issues. I contact Phillip, he suggested a maintenance check-up on the Berkshire and our regular fireplace (neither had been done in over 15/20 yrs).
I did not get the tech’s name that performed the maintenance service. He was very thorough, knowledgeable and provided suggestions to improve the efficiency of our heating systems. He was genuine!
I was very pleased with the service that Quality Stoves provided, I highly recommend them+++
The name speaks for itself — “Quality”! Been a customer for many years and everyone is always so welcoming and helpful. Highly recommend Quality Stoves & Spas.
We purchased a Lopi natural gas fireplace/stove from Quality Stoves and encountered a problem during installation. Long story short — Jeff and everyone at Quality Stoves went above and beyond to find a perfect solution to our location issue. Robert did the installation which took longer than anticipated. However, he was patient, explained what was needed, provided us with choices when possible, and instilled confidence at every turn. He is a credit to the company — a real asset. Over the last 2 years we have built a new home and a large shop so we know all about contractors, subs, and installers. Quality Stoves is at the top of the heap for professionalism and quality. We would love to recommend them to you.
My husband and I are enjoying the first days of our classy Lopi gas stove from Quality Stoves. We were treated well from the time that we walked into the business. Quality Stoves employs top-notch installers, who handle the installation process with care. Completely satisfied. Even our Beagle enjoys cuddling up to the fire now.
I bought my Coast Spa Hot Tub at Quality Stoves. Phil is who I worked with, he gave me a great price and has been so helpful after the delivery, I would highly recommend Quality Stoves for your business — and definitely give Coast Spas a look, as someone who has owned 2 other tubs which were very good, this spa is far above.
We did a remodel last spring and updated our fireplaces with gas stoves. Both fireplaces saved us over $30 plus a month on our bill plus being warmer. The staff here were very helpful in helping us pick out the right units for our house. Thank you for being outstanding and easy to work with. Definitely recommend them.
It’s been a long time since we have had a spa. We went to Quality Stoves and with their help we Love the 2017 Coast Elite spa we purchased and the locally made Lopi stove. We love the infinity edge on the spa. The lights in the tub at night are amazing. The new stove is a great addition for the winter fun.
We shopped around for a fireplace and finally decided on Quality Stoves. We chose, with their help, 864 TRV Deluxe, with an Artisan Charcoal Hammered Face. Triple J Masonry did the stone, they used culture stone from Mutual Materials. I sit every day in a trance and just enjoy my fireplace. Quality Stoves took good care of us. If we ever put in another fireplace we will use them again.
We had a problem with the ignition the fireplace after the first week, they came right out and fixed it. They are friendly, helpful and they take really good care of their customers.
Thank you so much!
Quality Stoves & Spas
569 N Syringa St.
Post Falls, ID 83854
9:00 AM–5:00 PM
10:00 AM–5:00 PM